Certificate IV in Frontline Management
Available through The Leadership Collective

In association with Australian Based Learning Experience (ABEL).




Our Certificate IV in Frontline Management course is for people who need the skills to take the first line of management in a wide range of organisational and industry contexts. You may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.

Typically you would report to a manager. At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.


The course generally runs for 12 months but is design to be offered in various modes depending on the need of the student. In some contexts it will be run in short intensive blocks supplemented with online learning.

Assessment Requirements

Assessment is ongoing through observation of practical skills and oral questioning by the assessor. Learners will be required to complete assignments and maintain logbooks for assessment purposes. Students must maintain a logbook.

Recognition of Prior Learning (RPL)

Course Content

10 units must be completed:

Core Subjects

  • Show leadership in the workplace
  • Implement operational plan
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • Promote team effectiveness

Elective Subjects

  • Implement continuous improvement
  • Address customer needs
  • Establish effective workplace relationships
  • Develop teams and individuals
  • Make a presentation
  • Identify risk and apply risk management



Academic & Vocational Support
Personal Support
Language, Literacy & Numeracy Support

Course Details

Evidence Gathering Techniques
Delivery Mode
Rules of Evidence



Assessment Validation Process
Annual Validation
Ongoing Validation

Ongoing Improvement

Industry Consultation
Continuous Improvement


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Expressions of interest are now being taken!

Detailed information will be sent toyou before any formal or financial agreement is entered into.

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